JBC Group

Have questions? Call now! +44-20-3695-1294(ID:44029)
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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A context menu will appear. It comprises thorough info about all the operations that you can perform on that particular page. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge library of how-to video clips clarifying how to work with our web hosting Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a look at our comprehensive Frequently Asked Questions section, which covers questions asked by actual persons and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new articles so as to cover all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can contact our excellent team of tech support engineers available 24/7/365 and eager to help you with any question. Each support ticket you open will be responded to within one hour (the average support ticket response time is just 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 44029

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com