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About Us

Being a web hosting client can be embarrassing - you frequently have to cope with outages and a piteous and sluggish customer care service. On top of that, you need to log at least in 2 places so as to administer your domain names, billing transactions and your site itself. When we established JBC Group, we wanted to alter all that.

A New Hosting Approach

The Control Panel is the part of the hosting platform that the customers in fact see. And ninety percent of the web hosting service providers out there use one and the same hosting Control Panel - cPanel. We, however, look upon cPanel as being old and tough to use - it simply gets in the way of our work. This is why we took the decision to create another web hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look and feel and offers billing, domain name and web site administration options, so you can manage everything from a single place. Also, it has a drag 'n' drop File Manager, so you won't have to use 3rd-party FTP software. Our tests have revealed that the Hepsia Control Panel works three times as fast as other hosting Control Panels! We have also set up a Control Panel demo - you can see for yourself how the Hepsia Control Panel functions.

A Reliable Hosting Platform

Your web site has to be online. That is the reason why we lean on topflight hosting servers powered by the successful mixture of Linux and Apache. We are also working with four excellent datacenters where you can host your sites. This allows us to offer a 99.9 percent network uptime guarantee.

A Human-Oriented Approach

Last, but most definitely not least - we are there for you! We have Live Chat agents who are there to respond to all your pre-sale enquiries and to help you correct small technical problems. We have a top-drawer round-the-clock client care service. We offer a one-hour trouble ticket response time guarantee, but in most situations our customer care team reps reply to support tickets within 20 minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 44029

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

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